Cookie Policy
UK GDPR, Data Protection Act 2018 & PECR Compliant
This Cookie Policy explains how qcom.ltd uses cookies and similar technologies when you visit our website. It sets out what cookies are, which ones we use, why we use them, and how you can manage or remove them if you prefer.
This policy should be read alongside our Privacy Policy, which explains more broadly how we collect, use and protect your personal information. By continuing to use this site after making your cookie choice, you agree to the use of cookies as described here.
We keep this policy under regular review to reflect any changes in the cookies we use or in the law, and we will update the date whenever a meaningful change is made.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website, whether that's a computer, phone or tablet.
They help a website run properly, remember your preferences, support security, and show us how the site is being used.
Some cookies are essential for the site to work. Others are optional and only load once you give permission.
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies keep the website running and secure. They can't be switched off, because the site wouldn't function properly without them.
They're used to:
- Remember your cookie consent choice.
- Keep sessions secure.
- Allow navigation around the site.
- Guard against security threats.
- Support general site administration.
Analytics Cookies
Analytics cookies gather anonymous data about how visitors use the site, such as:
- Which pages get visited.
- How long visitors stay on each page.
- The path visitors take through the site.
- Where traffic is coming from.
- Device and browser type.
- General site performance.
These are only set once you choose Accept All, and are never active by default.
Functional Cookies
Functional cookies remember choices made on a previous visit, so the site works a little better the next time round. This can include things like language preference or interface customisation, where these features are in use.
Marketing Cookies
Where used, marketing cookies help measure how well campaigns and communications are performing. As with analytics, these stay off until consent is given.
How Consent Is Remembered
When you first visit our site, you are asked to Accept All or Reject All non-essential cookies. To remember that choice and stop the banner reappearing on every page, we set one small essential cookie of our own. This cookie does not track your browsing activity elsewhere; it simply stores whether you accepted or rejected optional cookies, so we are not legally required to ask you again during that period. This consent cookie is kept for no longer than 12 months, after which you will be asked to make your choice again.
3. Cookie Audit Table
Here's a breakdown of the cookies that may be used on this site.
Strictly Necessary Cookies
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Google Tag Manager Cookies
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Google Analytics Cookies (if configured within the container see review note below)
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Functional Cookies (if enabled)
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Marketing Cookies (if enabled)
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4. Data We Collect and Third-Party Tools
Depending on which cookies you allow, the information collected may include your IP address, general device and browser information, which pages you visit and how you interact with them, and metadata associated with any forms you submit through the site, such as the time of submission and the page it was submitted from.
Google Tag Manager is used to manage the tags described above. On its own, GTM doesn't collect personal data, but it can trigger analytics or marketing tags that do, depending on the consent you give.
Google Analytics, where deployed through the container, builds a picture of how visitors move through the site and where things could work better. It can track pages visited, time spent on each page, device and browser details, rough geographic location, and where the visit came from. It doesn't hand over anything that identifies a visitor by name or personal detail.
Some of the third-party tools above, including Google Tag Manager and Google Analytics, are provided by international data handlers who may store or process cookie data on cloud servers located outside the UK, including in the United States. Where this happens, we rely on the provider's own UK GDPR-recognised safeguards, such as the UK's International Data Transfer Addendum or equivalent Standard Contractual Clauses, to ensure your information continues to receive an equivalent level of protection wherever it is processed.
Review note (remove before publishing): GTM container GTM-TFCQ6ZX is confirmed live on qcom.ltd. The specific tags firing inside that container Google Analytics, Meta Pixel, Google Ads, or anything else could not be confirmed from the public site alone, since GTM can load tags client-side after page load. Please check the live GTM container (or ask your developer/agency) to confirm exactly which tags are active, then keep only the matching rows in the tables above and delete the rest, including this note.
5. Consent
The first time you land on this site, a cookie banner appears with the choice to:
- Accept All.
- Reject all non-essential cookies.
Cookies that aren't strictly necessary, including analytics, functional and marketing cookies, stay switched off until you say otherwise.
Review note (remove before publishing): the current live banner (see footer "Accept Cookies" link) does not appear to offer a Reject option or a granular preferences centre, only an Accept action. If a "Reject All" and a preferences centre aren't genuinely available on the site, this section should be updated to describe what visitors can actually do, since a cookie policy shouldn't promise controls that don't exist. If a Reject option and/or a preferences centre are added, link to it here.
6. Managing and Clearing Cookies
If you would like to remove cookies that have already been stored on your device, you can do so directly in your browser.
Chrome: Open Settings, go to Privacy and Security, select Clear Browsing Data, choose Cookies and Other Site Data, and confirm.
Safari: Open Preferences, go to the Privacy tab, and select Manage Website Data to remove cookies for specific sites, or Remove All to clear everything.
Edge: Open Settings, go to Privacy, Search and Services, and select Choose What to Clear under Clear Browsing Data.
Turning off certain cookies might mean parts of the site don't work as expected. Clearing cookies will also reset your consent choice so that you will see the cookie banner again on your next visit.
7. Changes to This Cookie Policy
This policy is updated occasionally, usually when something changes on the technology, legal or functionality side. Updates will be shown here, with a revised date at the top of the page.
8. Contact
Got a question about this policy or how cookies are used on this site?
Reach out at:
Qcom Ltd Beech House, 1a and 1b Greenfield Crescent, Edgbaston, Birmingham B15 3BE
Email: admin@qcom.ltd
Phone: +44 (0) 203 150 1401
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