Data Complaint

Raise a Data Protection Complaint

At Qcom Ltd, we are committed to protecting your personal information and respecting your privacy rights. We take our responsibilities under UK data protection legislation seriously and ensure that personal data is handled fairly, securely and transparently.
If you believe that we have not handled your personal data appropriately, or you have concerns about how we process your information or respond to your data rights, you can submit a formal data protection complaint using the form below.
We investigate all data protection complaints fairly, confidentially and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).

Your Right to Complain

You can use this form to submit a complaint regarding how Qcom Ltd has handled your personal data or your rights relating to data protection.
We respect your rights under UK data protection law, including your rights to:
  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal data where applicable.
  • Object to certain types of processing.
  • Manage your marketing preferences.
  • Raise concerns regarding data security or information sharing.
When we refer to personal data, we mean any information that identifies you directly or indirectly, such as your name, contact details, account information or any other information that can be linked to you as an identifiable living individual.
This form should only be used for data protection and privacy-related complaints. It should not be used for general service enquiries, technical support requests, billing queries or complaints unrelated to personal data processing.

Submit a Data Protection Complaint

If you have concerns about how Qcom Ltd handles your personal or sensitive information, you can submit an official complaint to our Data Protection team by completing the form below.
We aim to review and investigate all privacy-related concerns promptly and provide a response within 30 calendar days wherever possible.
For complex matters requiring additional investigation, we may extend the response period where permitted under applicable data protection legislation.

What Information Should You Include?

To help us investigate your complaint efficiently, please provide the following information:
  • Your full name.
  • Your contact email address.
  • Your contact telephone number (optional).
  • Details of your complaint or concern.
  • Dates of any relevant communications or interactions.
  • Details of any previous requests submitted to Qcom.
  • Any supporting documents or information that may assist our investigation.
Providing complete information helps us assess your concern and provide an appropriate response.

Data Complaint Form

Recommended Form Fields









What Happens Next?

Once we receive your complaint:
  • We will acknowledge receipt of your submission.
  • Our Data Protection team will review the information provided.
  • We may contact you if additional details or clarification are required.
  • We will investigate your concern fairly and confidentially.
  • We aim to provide a complete response within 30 calendar days wherever possible.
For more complex cases, additional time may be required. If this applies, we will notify you and explain the reasons for any delay.

If You Are Not Satisfied

If you remain dissatisfied with our response after we have completed our investigation, you have the right to raise your concern with the Information Commissioner's Office (ICO), the UK's independent authority responsible for upholding information rights.



Information Commissioner's Office (ICO)

Helpline: 0303 123 1113
Website: iconIcoMake a complaint
The ICO may review your complaint and provide further guidance regarding your data protection rights.

Need General Customer Support?

This page is intended only for data protection and privacy-related complaints.
For general enquiries, technical support requests, service-related issues or other business queries, please use the contact details available on our Contact page.
Qcom Ltd remains committed to protecting your privacy, maintaining transparency and handling your personal information responsibly in accordance with applicable UK data protection laws.

Cookie Notice

Find out more about how this website uses cookies to enhance your browsing experience.

Accept Cookies